Pc Doctor Corona Virus update
By The PC Doctor / Computer RepairLaptop RepairSt HelensWarringtonWidnes / 0 Comments

Corona Virus update

St Helens PC Doctor remains open and will continue to be for as long as we are allowed and there are no Corona Virus symptoms within our Family.

As a business, we are taking the extra steps necessary to make sure that we don’t catch or spread the virus including cleaning down all the machines that come in with Isopropyl Alcohol, Regular hand washing and the use of Hand Gel to sanitise. All counters and surfaces are also being cleaned regularly.

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St Helens PC Doctor has seen a number of computer or laptops over the last few days that have all been suffering from either failed windows update or problems related to the latest windows update pushed out by Microsoft and since removed from the update schedule.

When your machine fails during an update you are left with 1 or some of the following problems

  • Black screen at boot
  • Diagnosing your Computer message
  • Blue screen error message and re-boot.

Simply from here you can’t go any further and are left with a dilemma about how to get your machine back up and running and concern about the security of your files and personal information.

There are a number of different things that The PC Doctor can do to attempt to repair the computer including removing the failed update, using system restore to go back before the update was installed and finally a re-build.

In the first 2 options, your files and personal information are not moved however if we need to move on to a rebuild then your data is first backed up and then we reinstall windows before replacing your data so that your machine is fully operational with all of your data however you would need to re-install any programmes that you had previously installed.

If you have a Windows 10 update problem with your Laptop or Computer or indeed any other problems then please give us a call on 01744 601023 to discuss getting your machine repaired.

Windows 7 end of life

So, we know that Windows 7 will hit end of life on January 14th 2020 but how will that effect people who are still using the operating system past that date?

Windows 7 was launched in 2009 making it over 10 years old by the time Microsoft ends support and has been a much loved OS for consumers and businesses alike. Although its age, according to Netmarketshare as of June 2019, 38.06% of users still run Windows 7.

What is ‘end of life’ & why does it matter?

Many products have a life cycle, this is to allow manufacturers to remove support for older versions of their software, as they launch new versions. When January 14th arrives, you will still be able to use the outdated operating system, but Microsoft will stop providing security updates or support for it. The absence of security updates means your device(s) are more vulnerable to cyber threats. With the above figures showing just how many people are still using Windows 7, hackers will see a great opportunity here come January next year. What’s more, Microsoft will not take responsibility for any security breaches that could happen to Windows 7, after the end of life date. With this in mind you are in danger of breaching GDPR, as you are putting your data at risk.

Since 2015 Windows 7 hasn’t received any new enhancements making it already very much outdated.

Moving to Windows 10

We advise those on Windows 7 to upgrade to Windows 10 which has proved to be a far more substantial Operating System than its predecessor Windows 8 and 8.1 which is clear from the percentage of people using Windows 10 compared to 8 and 8.1.

Aside from the security improvements that Windows 10 brings, there are also several other benefits including greater performance and improved user experience.

How we can help

We can upgrade your Laptop, Desktop or all in one PC to Windows 10 for you and also offer you opportunities to upgrade your machines memory and add an SSD to get the maximum speed out of your machine at the same time. To discuss further please give us a call on 01744 601023

Technician removing hard drive from laptop

Windows 10 Repairs Warrington

Laptop or Computer with a windows 10 fault? We can repair it same day.

Windows 10 is a fantastic operating system but much like its predecessors, it suffers from a number of regular faults that need to be repaired.

The update feature of Windows 10 causes all kinds of issues, the worst being it gets stuck in a loop whereby it starts booting, fails then comes up with “diagnosing your machine” and reboots again. 9 times out of 10 this is caused by a failed update installation, the problem is now you cant access any of your data. We can sometimes recover this and log back into the machine and other times we have to back up your data and re-install Windows 10.

The Windows 10 update from Windows 7 also caused a number of problems mainly slowing machines down, it is always better to install Windows 10 afresh, once Windows 10 has been installed your machine carries a digital licence and we can reinstall Windows 10 clean and activate it without problems. Your data is not a problem, we can backup before reinstalling and then restore once the installation is complete.

Another error we see quite often is the machines hard drive performing badly or beginning to fail. This often masquerades as a boot error either seeing the spinning circle constantly or boot error messages. Either way, we can replace the hard drive and reinstall windows for you to recover your machine.

For all of your Windows 10 Repairs in Warrington, please call 01925 243249, email us or fill in our contact form.

Malware removal st helens

What can you see happening with your computer when it has a malware infection.

The amount of time people spend on the internet now makes them an absolute dream for cybercriminals who want to mess with your machine and steal data to access your accounts or worse. Here we detail the symptoms your machine will have if it is suffering from a malware infection.

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Technician removing hard drive from laptop

Windows 10 is a fantastic operating system but much like its predecessors, it suffers from a number of regular faults that need to be repaired.

The update feature of Windows 10 causes all kinds of issues, the worst being it gets stuck in a loop whereby it starts booting, fails then comes up with “diagnosing your machine” and reboots again. 9 times out of 10 this is caused by a failed update installation, the problem is now you cant access any of your data. We can sometimes recover this and log back into the machine and other times we have to back up your data and re-install Windows 10.

Read more “Windows 10 Repairs St Helens, Merseyside”

a row of desktop computers

In 2018 there is much talk of the good old desktop computer being dead, with the advent of more and more powerful tablets and mobile phones with screens as big as a small television on which people are spending more and more time browsing the internet it is a fair assumption, heck even google are editing their ranking algorithm to look at how websites display on mobile before desktop, a sure fire way of reading where things are headed in the future or are they? There are lots of things that you can do on a PC that you struggle with even on a laptop never mind a tablet or mobile phone which are great for simple browsing, making the odd note or ordering a takeaway on, on a Friday night but being small and being productive do not necessarily go together when you want to get some proper work done.

Read more “10 Reasons the Desktop computer isn’t dead”

laptop motherboard with stethoscope

Repairing your own computer

Computer repair near me | repairing your own computer

To start with before even considering repairing your own computer you are going to need to take on board some knowledge of how a computer works, how the BIOS (Basic Input/Output System) interacts with all of the computer’s components, how the windows installation works with the bios and drives each of the computer’s components.

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Windows vista is end of life

Windows Vista – End of Life

From 11th April 2017, Windows Vista becomes End-of-life meaning Microsoft will cease all support and security updates.

This does not mean that your computer will stop working however due to Microsoft no longer producing security updates your machine will become more and more vulnerable to Malware and Viruses meaning you are more likely to be caught out by a phishing attack, Ransomware or similar. It also means that new software and hardware may be incompatible with Windows Vista, Google and Adobe stopped supporting windows vista a long time ago

 

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