Windows 10 is a fantastic operating system but much like its predecessors, it suffers from a number of regular faults that need to be repaired.
The update feature of Windows 10 causes all kinds of issues, the worst being it gets stuck in a loop whereby it starts booting, fails then comes up with “diagnosing your machine” and reboots again. 9 times out of 10 this is caused by a failed update installation, the problem is now you cant access any of your data. We can sometimes recover this and log back into the machine and other times we have to back up your data and re-install Windows 10.
The Windows 10 update from Windows 7 also caused a number of problems mainly slowing machines down, it is always better to install Windows 10 afresh, once Windows 10 has been installed your machine carries a digital licence and we can reinstall Windows 10 clean and activate it without problems. Your data is not a problem, we can backup before reinstalling and then restore once the installation is complete.
Another error we see quite often is the machines hard drive performing badly or beginning to fail. This often masquerades as a boot error either seeing the spinning circle constantly or boot error messages. Either way, we can replace the hard drive and reinstall windows for you to recover your machine.